Posted on Thursday 3rd March 2022
Can I get a refund on my payment plan?
No, as stated when you place an order all tickets are sold on a strictly non-refundable basis...
Posted on Thursday 3rd March 2022
What if I miss a payment?
If a payment gets rejected you will be sent an email to inform you. This email contains instructions to change the card on your payment plan should you need to, which will enable you to make the missed payment, and stay within the payment plan...
Posted on Thursday 3rd March 2022
How do payment plans work?
Payment Plan allows you to pay for your ticket(s) over a number of instalments. Any booking & delivery fees will be included in the first payment. Then, on the 1st of each month following you will pay off another chunk of the tickets you have or..
Posted on Tuesday 1st March 2022
How long does it take to process a refund?
Please allow 5-7 working days for the funds to appear in your account. For security reasons we are unable to refund to a different card or payment method. If the money still hasn't reached you after28 days, please our customer s..
Posted on Tuesday 1st March 2022
Can I have a refund?
Tickets purchased are strictly non-transferable and non-refundable. We can only offer a refund with permission from the event organisers. If you have purchasedticket protectionyou can find the details onhow to make a claim on..
Posted on Thursday 27th January 2022
What are your terms and conditions? Can I see them?
Of course! We always recommend you read our Terms & Conditions before purchasing your tickets. You can read our Terms & Conditions by clickinghere...
Posted on Thursday 27th January 2022
I've found a bug on your website, what should I do?
Please tell us! We've tested our site using the most common platforms and browsers, but there are so many different combinations out there it's impossible to test them all. If you spot something that's not working properly, or just looks plain odd, l..
Posted on Thursday 27th January 2022
What if my tickets are lost, stolen, damaged or abducted by aliens?
Unfortunately, rules from venues or promoters mean that some tickets cannot be replaced. Always keep your tickets safe, after all they are essentially cold hard cash. Be aware that tickets are often printed on heat sensitive paper for security reason..
