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Home Help centre Tickets - Box office collection

What is a letter of authorisation and how do I write one?

Last updated on Thursday 27th January 2022 at 10:13

If someone else is collecting your tickets from the Box Office they will need to provide a letter of authorisation to the Box Office from yourself, and the ticket collector will need to provide a valid form of ID (passport/drivers license).

Please note that letters of authorisation won't be accepted by every venue, and you should always check each event's specific terms of entry before trying to used one.

Use this form to email a letter of authorisation to the person collecting your tickets. Depending on the recipient's email filtering this may go to their junk folder.

Please note a copy isn't sent to Gigantic and we can't trace any letters sent using this form.

Your details

We will send a copy of your letter to your email

New lead booker details

We will send a copy of your letter to the recipient's email

Order details

Your 12 digit order number can be found on your order confirmation email, bank statement or if you used paypal, can also be found in your transactions list.
 

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