Event terms & conditions
1. Tickets must not be bought with the intention of reselling them for profit or commercial purposes. If we believe this has happened, we may cancel the order and invalidate the tickets.
2. Ticket limit: 6 per person and per household.
3. Only mobile tickets will be accepted for entry - printouts and screenshots will not.
4. Ticket transfer will be enabled 1 week before the event date.
5. If you can no longer attend and are not eligible for an exchange or refund, you can only resell your tickets through authorised resale sites: Twickets (if you purchased via Gigantic), or through Ticketmaster and See Tickets’ respective platforms.Resale will be enabled from 8 October 2026.
6. Tickets purchased, resold or offered for resale in breach of these special conditions may be cancelled and won’t be valid for entry.
7. All ticket sales data will be subject to manual forensic examination, and any suspected use of automated software (“bots”), multiple or false identities, or other methods to circumvent ticket purchase limits, commit fraud or otherwise acquire tickets unlawfully may be reported to enforcement authorities including the Federal Trade Commission (FTC) and other authorities in the United States, the police and National Trading Standards in the UK, and relevant national police and cybercrime authorities elsewhere in Europe.
8. If these special conditions conflict with any other ticket terms, these conditions will take precedence.
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